
From Chaos to Control - Rewiring Retail Supply Chain with AI

From Chaos to Control - Rewiring Retail Supply Chain with AI
Kevin Mahoney
About This Episode
Show Notes
In this episode of The Retail Tales, host Saurabh Vijayvergia sits down with Kevin Mahoney, Deloitte Managing Director and one of the foremost voices in AI-driven retail supply chain transformation. Kevin brings real-world insights from decades of experience - from running warehouse operations to leading global retail supply chain transformations powered by AI.
Tune in as Saurabh and Kevin dive into:
- How AI is redefining modern retail supply chains
- The evolution from just-in-time to just-hold-on logistics
- Why small wins with AI adoption often make the biggest impact
- The real reasons AI transformation succeeds - and why people, not tech, hold the key
- The critical but often overlooked role supply chain leaders must play in enterprise AI strategy
Key Takeaways:
- AI’s impact begins with small, everyday integrations - not grand overhauls
- Data quality, cross-functional alignment, and mindset are foundational to transformation
- Supply chain leaders are often the unsung heroes of AI progress in retail - it’s time they claimed their seat at the table
If you're a retail leader, supply chain professional, or anyone curious about where AI is significantly really moving the needle, this one’s a must-listen. Listen now on Spotify or Apple podcasts.
DISCLAIMER: The information presented in this podcast episode is intended for general informational purposes only. By accessing and listening to this episode, you acknowledge that none of the information provided herein should be construed as advice from The Retail Tales, its individual author(s), hosts, or guests. It is not intended to replace independent research on any subject matter. Any mention of specific products or entities does not imply an endorsement or recommendation by The Retail Tales. The opinions expressed by guests are their own, and their appearance on the program does not constitute an endorsement by The Retail Tales or any associated entity. The host may have taken creative liberties to make the stories and experiences more appealing to the listeners.
The Retail Tales waives all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages that may result from an individual's use of, reference to, or reliance on this podcast or the information it contains.
More Episodes You Might Like

The AI Use Case Treadmill Is Real
In this episode, Saurabh opens with a story about an that will feel familiar to many retail leaders — a senior executive who is exhausted. Not from the meeting, but from the AI use case treadmill. Two years. Dozens of pilots. A growing back

Future of Retail - Insights from CES and NRF 2026
In this episode of The Retail Tales , host Saurabh reflects on his experiences at two major industry events of 2026, Consumer Electronic Show (#CES) and National Retail Federation (#NRF). He emphasizes that CES showcases the future of techn